Services
Perhaps your organization is simply interested in an ICT health check, or a more involved process / technology match, or even procurement of extensive ICT infrastructure. Perhaps you simply want to provide ICT related knowledge to your people to ensure they deliver better performance in their assigned roles.
Whatever your requirements are, you will find a Comnavig service that adequately responds to your requirements, delivered with the same consistent quality that has defined our advisory services over the years.
And what’s more, you will find that our services can deliver measurable value at any stage within your ICT project cycle. Like our specializations, this suite of modular services are closely interrelated, but capable of being offered individually.
Strategy and Research
Our S&R discipline leverages the best research resources and strategic minds to develop regulatory advisory output, ICT policy, market advisory and broad market research services.
Organizations have engaged us to contribute to their strategy retreats, benefitting from our ability to spot how technology can support their strategic direction, or indeed shape them.
Oftentimes, we have delivered comprehensive research output to assist organizations formulate their strategic plans with a full understanding of the ICT’s they can leverage. We have also provided research services to the ICT industry enabling regulators, and organizations to gain better insight into areas of relevance to their mandates.
Solution Design and Bid Management
Our solution design and selection advisory service spans solution conceptualization, needs gathering, high level design, RFP production, RFP assessment, negotiations and legal advisory.
The benefits to you are tangible and clear. Selection risk is virtually eliminated, costs are reduced, service is enhanced and profitability is heightened. And because we progress from an understanding of enterprise culture, solutions eventually selected reflect your organizations values and broad vision, enhancing enterprise buy in and ultimately, implementation success.
Technology /Process Match (Atomization)
Our flagship Atomization service breaks down all your critical organizational processes into atomic parts, and examines how ICT technologies are currently used to support them. A GAP analysis is then conducted to identify improvement opportunities and quantify them in efficiency, cost and value added terms.
Atomization closes efficiency loopholes, ensures your existing systems are maximized where possible, and identifies new technologies that will yield return on investments.
We leverage human intelligence and advanced business process simulation tools to arrive at bespoke workflows that reflect industry best practices, optimized for your particular environment.
Pre - Bid Rapid Assessments
The Rapid Assessment Service is a fixed fee, concept validation service that provides a comprehensive articulation of the implications and benefits of ICT projects under contemplation; from operational, cost and operational and cost perspectives.
Most projects are subjected to an order of magnitude to determine cost implications but RAS goes further by considering change impact, market intelligence, broad technology options, deployment options in addition to cost implications.
The adoption of RAS particularly in the public sector signals a welcoming acknowledgement of the importance of fully appreciating all relevant aspects of a projects before embarking on an acquisition drive. RAS output enables organizations to make clear decisions, allocate budgets, and design a project roadmap.
Capacity Building
We are passionate about local content and human capacity development. It is therefore understandable that we develop and deliver tailored knowledge workshops within and outside Nigeria, across virtually all ICT disciplines.
During 2008, recognizing the opportunities offered by a growing telecommunication subscriber base - we delivered the first Contact Centre workshop for the banking industry. Some participating banks have gone ion to leverage the knowledge garnered to enhance their Contact Centre’s whilst others have worked with us to implement Contact Centers that have now gone into service.
In 2009, we delivered yet another Contact Center first for the public sector, and continue to work on delivery of sector focused and bespoke capacity building initiatives across private and public sectors.
Whilst our capacity development focuses on project management, technology management, customer service and contact center related skills, we leverage o global network of knowledge builders to design each initiative around our clients needs, ensuring the knowledge gained is relevant to the organizations requirements and individual development goals.
